AVF Consulting offers Emergency After Hours Support for their clients for emergency support outside of normal business hours and on holidays, when all AVF employees are out of the office and there are no customer service representatives available to respond to your AVF Helpdesk requests.  If you would like to have access to AVF customer support for after-hours emergency support during times when AVF Consulting is closed, you must sign up for access to the After-Hours call in service in advance. Signing up is free! You are only billed when you use the service or request Emergency After-Hours work.  Rates for this service are higher than AVF's standard hourly rates.

If you are interested in After-Hours support, or if you have any questions, contact Customer Care at 410-296-5100 or lricard@avfconsulting.com.

For your convenience, the AVF Consulting Emergency After Hours Support Plan and Emergency Services Enrollment Form are attached to this announcement. You may fill out the Enrollment Form with the names of the contacts you wish to enroll and fax or e-mail it back to us.

Thank you.